Gemini-serodnya
43-4021.00 Correspondence Clerks

O*NET SOC Title

Lay Titles

O*NET SOC Description
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

O*NET SOC Tasks
Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.