Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
- Computer Support Specialist
- Computer Tech (Computer Technician)
- Desktop Support Technician (Desktop Support Tech)
- Help Desk Analyst
- Help Desk Tech (Help Desk Technician)
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- IS Tech (Information Systems Technician)
- IT Specialist (Information Technology Specialist)
- IT Support Specialist (Information Technology Support Specialist)
- IT Tech (Information Technology Technician)
- Technical Support Specialist
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5 of 16 displayed
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Enter commands and observe system functioning to verify correct operations and detect errors.
All 16 displayed
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Modify and customize commercial programs for internal needs.
- Oversee the daily performance of computer systems.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
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- Collaborate with others to determine design specifications or details.
- Collaborate with others to resolve information technology issues.
- Conduct research to gain information about products or processes.
- Document operational activities.
- Evaluate utility of software or hardware technologies.
All 22 displayed
- Collaborate with others to determine design specifications or details.
- Collaborate with others to resolve information technology issues.
- Conduct research to gain information about products or processes.
- Document operational activities.
- Evaluate utility of software or hardware technologies.
- Install computer hardware.
- Install computer software.
- Maintain computer hardware.
- Modify software programs to improve performance.
- Monitor computer system performance to ensure proper operation.
- Participate in staffing decisions.
- Provide recommendations to others about computer hardware.
- Provide technical support for software maintenance or use.
- Read documents to gather technical information.
- Recommend changes to improve computer or information systems.
- Resolve computer software problems.
- Supervise information technology personnel.
- Teach others to use computer equipment or hardware.
- Test computer hardware performance.
- Test software performance.
- Train others in computer interface or software use.
- Update knowledge about emerging industry or technology trends.
4 of 96 displayed
- ADP Customer Liaison Officer (Navy - Commissioned or Warrant Officer)
- AN/BYG-1 Maintainer (Navy - Enlisted)
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- Electronics Specialty (Coast Guard - Warrant Officer only)
- Electronics Technician (Coast Guard - Enlisted)
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All 96 displayed
- ADP Customer Liaison Officer (Navy - Commissioned or Warrant Officer)
- AN/BYG-1 Maintainer (Navy - Enlisted)
- Aviation Communication Systems Technician (Marine Corps - Enlisted)
- Aviation Logistics Information Management System (ALIMS) Specialist (Marine Corps - Enlisted)
- Aviation Meteorological Equipment Technician, OMA/IMA (Marine Corps - Enlisted)
- Aviation RADAR Technician (Marine Corps - Enlisted)
- Communications Specialist (Navy - Enlisted)
- Communications Technician (Navy - Enlisted)
- Cryptologic Infrastructure Maintenance Supervisor (Navy - Enlisted)
- CVN Propulsion Plant Local Area Network (PPLAN) Manager (Navy - Enlisted)
- Cyber Defense Infrastructure Support Specialist (Navy - Enlisted)
- Cyber Defense Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Client Systems Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Data Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Enterprise Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Expeditionary Communications (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Knowledge Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Mission Defense Activities (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Networks Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, RF Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Security Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Software Development Operations (Air Force - Enlisted)
- Cyber Defense Operations Apprentice, Systems Operations (Air Force - Enlisted)
- Cyber Defense Operations Craftsman (Air Force - Enlisted)
- Cyber Defense Operations Craftsman, Data Operations (Air Force - Enlisted)
- Cyber Defense Operations Craftsman, Enterprise Operations (Air Force - Enlisted)
- Cyber Defense Operations Craftsman, Expeditionary Communications (Air Force - Enlisted)
- Cyber Defense Operations Craftsman, Mission Defense Activities (Air Force - Enlisted)
- Cyber Defense Operations Helper (Air Force - Enlisted)
- Cyber Defense Operations Helper, Data Operations (Air Force - Enlisted)
- Cyber Defense Operations Helper, Enterprise Operations (Air Force - Enlisted)
- Cyber Defense Operations Helper, Expeditionary Communications (Air Force - Enlisted)
- Cyber Defense Operations Helper, Mission Defense Activities (Air Force - Enlisted)
- Cyber Defense Operations Journeyman (Air Force - Enlisted)
- Cyber Defense Operations Journeyman, Data Operations (Air Force - Enlisted)
- Cyber Defense Operations Journeyman, Enterprise Operations (Air Force - Enlisted)
- Cyber Defense Operations Journeyman, Expeditionary Communications (Air Force - Enlisted)
- Cyber Defense Operations Journeyman, Mission Defense Activities (Air Force - Enlisted)
- Cyber Defense Operations Superintendent (Air Force - Enlisted)
- Cyber Systems Operations (Air Force - Enlisted)
- Cyber Systems Operations Apprentice (Air Force - Enlisted)
- Cyber Systems Operations Craftsman (Air Force - Enlisted)
- Cyber Systems Operations Helper (Air Force - Enlisted)
- Cyber Systems Operations Journeyman (Air Force - Enlisted)
- Data Systems Administrator (Marine Corps - Enlisted)
- Electronic Warfare Specialist (Navy - Enlisted)
- Electronic Warfare Technician (Navy - Enlisted)
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- Electronics Specialty (Coast Guard - Warrant Officer only)
- Electronics Technician (Coast Guard - Enlisted)
- Electronics Technician (Navy - Enlisted)
- Global Command and Control System-Maritime (GCCS-M) (Force Level 4.1) Increment 2 System Administrator (Navy - Enlisted)
- Global Command and Control System-Maritime 4.0.3 (GCCS-M 4.0.3) System Administrator (Navy - Enlisted)
- Heavy Aircraft Integrated Avionics (Air Force - Enlisted)
- Heavy Aircraft Integrated Avionics Apprentice (Air Force - Enlisted)
- Heavy Aircraft Integrated Avionics Apprentice, C4ISR Mission Systems (E-3, E-4, E-7, EC-130H, RC-135, VC-25) (Air Force - Enlisted)
- Heavy Aircraft Integrated Avionics Craftsman (Air Force - Enlisted)
- Heavy Aircraft Integrated Avionics Craftsman, C4ISR Mission Systems (E-3, E-4, E-7, EC-130H, RC-135, VC-25) (Air Force - Enlisted)
- Heavy Aircraft Integrated Avionics Helper (Air Force - Enlisted)
- Heavy Aircraft Integrated Avionics Helper, C4ISR Mission Systems (E-3, E-4, E-7, EC-130H, RC-135, VC-25) (Air Force - Enlisted)
- Heavy Aircraft Integrated Avionics Journeyman (Air Force - Enlisted)
- Heavy Aircraft Integrated Avionics Journeyman, C4ISR Mission Systems (E-3, E-4, E-7, EC-130H, RC-135, VC-25) (Air Force - Enlisted)
- Information System Technician (Coast Guard - Enlisted)
- Information Systems Technician (IT) (BL-0) (Navy - Enlisted)
- Information Systems Technician (IT) Systems Administration (Navy - Enlisted)
- Information Systems Technician (Navy - Enlisted)
- Information Systems Technician Submarines (Navy - Enlisted)
- Information Technology Specialist (Army - Enlisted)
- Information Technology Technician Submarines (Navy - Enlisted)
- Intelligence Surveillance Reconnaissance (ISR) Systems Engineer (Marine Corps - Enlisted)
- Maintenance Management Analysis (Air Force - Enlisted)
- Maintenance Management Analysis Apprentice (Air Force - Enlisted)
- Maintenance Management Analysis Craftsman (Air Force - Enlisted)
- Maintenance Management Analysis Helper (Air Force - Enlisted)
- Maintenance Management Analysis Journeyman (Air Force - Enlisted)
- Manpower Information Systems (MIS) Analyst (Marine Corps - Enlisted)
- Network Administrator (Marine Corps - Enlisted)
- Network Communication Systems Specialist (Army - Enlisted)
- Signals Intelligence/Electromagnetic Warfare Technician (Marine Corps - Enlisted)
- Space System Operations (Air Force - Enlisted)
- Space Systems Operations (Air Force - Enlisted)
- Space Systems Operations Apprentice (Air Force - Enlisted)
- Space Systems Operations Craftsman (Air Force - Enlisted)
- Space Systems Operations Helper (Air Force - Enlisted)
- Space Systems Operations Journeyman (Air Force - Enlisted)
- Space Systems Operations Superintendent (Air Force - Enlisted)
- Submarine Carry-On Equipment (COE) Privileged Access Technician (Navy - Enlisted)
- Submarine Carry-On Equipment (COE) Supervisor (Navy - Enlisted)
- Submarine Carry-On Equipment (COE) Team Leader (Navy - Enlisted)
- Surface Cryptologic Carry-On Program (CCOP) Director (Navy - Enlisted)
- Surface Cryptologic Carry-On Program (CCOP) Installer (Navy - Enlisted)
- System Administrator (Navy - Enlisted)
- Systems Automation Acquisition and Engineering (Army - Commissioned Officer only)
- Tactical Air Operations/Air Defense Systems Technician (Marine Corps - Enlisted)
- Tactical Data Systems Technician (Marine Corps - Enlisted)
- Technical Support Specialist (Navy - Enlisted)
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4 of 7 displayed
- Cloud Operations Specialist 1
- Cloud Operations Specialist 2
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- Health Information Technology Specialist
- Help Desk Technician
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All 7 displayed
- Cloud Operations Specialist 1
- Cloud Operations Specialist 2
- Computer Support Specialist-Desktop Support Tech
- Customer Service Tech Support
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- Health Information Technology Specialist
- Help Desk Technician
- It Generalist
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4 of 7 displayed
- Microcomputer Support Specialist
- Network Control Operator
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- Technical Support Specialist
- User Support Analyst
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All 7 displayed
- Microcomputer Support Specialist
- Network Control Operator
- Office Automation Technician
- Supervisor, Network Control Operators
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- Technical Support Specialist
- User Support Analyst
- User Support Analyst Supervisor
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License
